Proof Amazon uses Ai in Accommodations process (Is provided below) which contradicts their public statements. The PDF
Provided by the Amazon Disability Union know by a few different names: Disabled at Amazon Union, Disabled Employees United, Amazon Disability Union, Disabled Amazon Employees Union, PWD Amazon Union. What this shows it that up to 255k Disability Requests are made yearly, and Amazon's statements to the Guardian that "The process was not automated or semi-automated, Amazon said, and it denied that AI had been used for case processing or decision-making in the accommodation process." and to the Bloomberg that "The process is empathetic, and the interactions aren’t automated." is false. Amazon has actually lied to the public.
1. Amazon is using AI to mass deny accommodations
2. Amazon is using AI to remove the interactive process
3. Amazon policies violate the ADA and they are using AI to implement their discriminatory policies across the board
4. We have tested out the application the HR teams use when handling accommodations and found that the correct accommodations are denied 95% of the time.
Every lawyer we've spoken to has agreed that this process, has removed the interactive process. This AI component is another way they use discriminatory policies on a mass scale.
The reason for sharing this is to explain how when we as disabled employees try to share our stories, there is like a mountain to climb, hurdles, a long long way to go in getting our stories heard and our rights protected. In addition, in conversations with the Media, Amazon tried to Defame our group and our stories in an effort to stop the stories from getting published. It feels hopeless sometimes when a company like Amazon with 100's of Billions of Dollars can virtually do whatever they want, and violate our rights. We have no voice when this happens. When we do speak up, Amazon silences us. Where can we go to speak out? How can we hold those accountable when were bullied, treated as less than dirt? We're speaking up because that's our only hope, hoping that ears will hear our pain, our struggle. What has been done before hasn't work. The last decades have not resolved the plight and stigma that those with disabilities still face in society. Status quo has not fixed disability mistreatment in the workplace. Our stories are all but forgotten most of the time or an afterthought. We get ignored because, some think of us as less than. But that's where some are wrong, we can do so much, we have skills and abilities, but to be where we should be, we need to be acknowledged, heard, valued and understood. Ignoring the issues faced by those with disabilities does not do anything but allow it to continue. It needs to be discussed, called out, shared. Only then can things start to improve.
This document has never been shared before. We are sharing it for the first time here to bring awareness of their violations.
And its worth noting that their use of the term sympathy is also a lie. Not one Disabled Amazonian we've spoken has agree that, its sympathetic. the term people have described it as is "abusive" and "Bullying"
